Why was my order cancelled?
Updated
- If your order was cancelled, we will send you an e-mail notification with a reason.
- Please review the notification for further instructions.
- Incorrect or mismatched billing and shipping addresses is one of the most common causes for cancelled orders. Please double-check that your billing address is correct before contacting Samsung Order Support.
- If the order was not placed using Samsung Financing, Affirm or Klarna, please check with your financial institution about the transaction before contacting Samsung Order Support.